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Cookies Policy

Our cookie policy is designed to help you understand what cookies are, how we use them and the choices you have regarding their use.

 

What is a cookie?

A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Cookies are used by nearly all websites and do not harm your system.

 

How we use cookies

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want.

 

Cookies can be categorised as follows:

Strictly necessary cookies:

These cookies are essential to enable you to use our website effectively, such as when buying a product and/or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Performance cookies:

These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular. We use Google Analytics which are aggregated and anonymised, so do not allow us to identify you directly.

Functionality cookies:

These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested. The information these cookies collect is usually anonymised.

Third party cookies:

We use cookies provided by third parties to enhance our marketing. They allow us to collect customer review, serve relevant advertisements on Google and social media, send relevant marketing communications and track activity on the Decadorn website in order to improve the user experience.

We only operate strictly necessary cookies until you choose to "Accept" our cookies notice.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here

You can opt out of targeted advertising by clicking the below links.

Facebook: Click Here
Google: Click Here

Cookies are either:

Session cookies:
These are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

Persistent cookies:
A persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

     

    The table below provides more information about the cookies we use and why:

     

    Cookie Cookie Name Purpose Type Duration
    Shopify cart cart_currency
    cart_sig
    cart_ts
    cart_ver
    secure_customer_sig
    shopify_pay_redirect
    checkout_one_experiment
    checkout_session_lookup checkout_session_token__<id>
    These are cookies necessary for the functioning of our store so that you can browse and shop, such as remembering which products you have added to your basket. Strictly necessary and Functional 2 weeks
    2 weeks
    2 weeks
    2 weeks
    2 weeks
    20 years
    30 min - 1 year
    Session
    3 weeks
    3 weeks
    Shopify _shopify_s
    _shopify_y
    _y
    _shopify_sa_p
    _shopify_sa_t
    _shopify_ga
    _s
    _landing_page
    _orig_referrer
    These are functional cookies for reporting and analytics. We use this information to help us monitor our store and improve functionality. Strictly necessary and Functional 30 minutes
    12 months
    12 months
    30 minutes
    30 minutes
    Session only
    30 minutes
    2 weeks
    2 weeks
    Google AEC
    HSID
    SID
    These cookies are used for security help to authenticate users, prevent fraud, and protect you as you interact with a service. Strictly necessary 4 months
    24 months
    24 months
    Google SEARCH_SAMESITE This cookie is used to prevent the browser from sending this cookie along with cross-site requests. Strictly Necessary 3 months
    Google SIDCC This cookie is used to provide the identification of trusted web traffic Strictly Necessary 12 months
    Google NID
    ENID
    CONSENT
    These cookies are used to remember your preferences and other information. Functional 6 months
    13 months
    24 months
    Google Anlaytics AID
    _ga
    _gid
    _ga_<container-id>
    _gat
    These cookies enable Google Analytics software. It helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the Site and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies never shows personal details from which your individual identity can be established Performance 24 months
    24 Months
    24 hours
    24 months
    1 minute

    To Opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout
    Google Advertising IDE
    NID
    APSID
    1P_JAR
    APISID
    OGPC
    SAPSID
    SSID
    __Secure-1PAPISID
    __Secure-3PAPISID
    __Secure-1PSID
    __Secure-3PSID
    __Secure-1PSIDCC
    __Secure-3PSIDCC
    _gcl_au
    _gcl_aw
    These cookies are used by Google to display personalised advertisements on Google sites, based on recent searches and previous interactions. HSID, SSID, APISID and SAPISID cookies enable Google to collect user information for videos hosted by YouTube. Third Party 13 Months
    6 months
    24 months
    1 Month
    24 months
    7 days
    24 months
    2 Years
    24 months
    24 months
    24 months
    24 months
    24 months
    24 months
    2 months
    2 months
    Klaviyo __kla_id These cookies are used by Google to display personalised advertisements on Google sites, based on recent searches and previous interactions. HSID, SSID, APISID and SAPISID cookies enable Google to collect user information for videos hosted by YouTube. Third Party 7 Days (Safari); 2 years (other browsers)
    Facebook/Instagram Advertising _fbc
    _fbp
    c_user
    datr
    dpr
    fr
    presence
    sb
    usida
    wd
    xs
    These cookies allow us to able to share our brand and products on Facebook and Instagram via online advertising. They also anonymously record that a user has clicked on a link that referred the user to our website. This helps us know which of our online marketing channels is most effective. Third Party 24 months
    3 months
    12 months
    20 months
    7 days
    3 months
    1 month
    23 months
    Session only
    7 days
    12 months
    TikTok _ttp These cookies allow us to able to share our brand and products on TikTok via online advertising. They also anonymously record that a user has clicked on a link that referred the user to our website. This helps us know which of our online marketing channels is most effective. Third Party 1 Year
    HotJar _hjIncludedInSample
    _hjid
    Hotjar cookies allow us to see how you interact with our website, both individually and in aggregate in order to help us improve customer experience and identify specific issues with the functionality of our website. Third Party / Performance Session Only
    12 months

    You can block this cookie at browser level by following the instructions on Hotjar's website
    Trustpilot and Yotpo We use Trustpilot and YotPo to collect customer reviews. Cookies placed by these services allow us to effectively send review request emails and obtain customer reviews based on what the customer has purchased. They also allow us to display reviews on our website. Third Party Session and Persistant
    Ecologi We are planting trees with every order via Ecologi. Cookies placed by Ecologi allow us to work with Ecologi to ascertain how many trees can be planted in the Decadorn name. Third Party Session and Persistant

     

     

    How to control cookies

    If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

     

    Find out more

    To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the ‘About Cookies‘ website which offers guidance for all modern browsers.

     

    This policy was last updated on: 10 August 2022