Our cookie policy is designed to help you understand what cookies are, how we use them and the choices you have regarding their use.
What is a cookie?
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
How we use cookies
We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want.
Cookies can be categorised as follows:
Strictly necessary cookies:
These cookies are essential to enable you to use our website effectively, such as when buying a product and/or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance cookies:
These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular. We use Google Analytics which are aggregated and anonymised, so do not allow us to identify you directly.
Functionality cookies:
These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested. The information these cookies collect is usually anonymised.
Third party cookies:
We use cookies provided by third parties to enhance our marketing. They allow us to collect customer review, serve relevant advertisements on Google and social media, send relevant marketing communications and track activity on the Decadorn website in order to improve the user experience.
We only operate strictly necessary cookies until you choose to "Accept" our cookies notice.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.
You can opt out of targeted advertising by clicking the below links.
Facebook: Click Here
Google: Click Here
Cookies are either:
Session cookies:
These are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
Persistent cookies:
A persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.
The table below provides more information about the cookies we use and why:
| Cookie | Cookie Name | Purpose | Type | Duration |
| Shopify | cart cart_currency cart_sig cart_ts cart_ver secure_customer_sig shopify_pay_redirect checkout_one_experiment checkout_session_lookup checkout_session_token__<id> |
These are cookies necessary for the functioning of our store so that you can browse and shop, such as remembering which products you have added to your basket. | Strictly necessary and Functional | 2 weeks 2 weeks 2 weeks 2 weeks 2 weeks 20 years 30 min - 1 year Session 3 weeks 3 weeks |
| Shopify | _shopify_s _shopify_y _y _shopify_sa_p _shopify_sa_t _shopify_ga _s _landing_page _orig_referrer |
These are functional cookies for reporting and analytics. We use this information to help us monitor our store and improve functionality. | Strictly necessary and Functional | 30 minutes 12 months 12 months 30 minutes 30 minutes Session only 30 minutes 2 weeks 2 weeks |
| AEC HSID SID |
These cookies are used for security help to authenticate users, prevent fraud, and protect you as you interact with a service. | Strictly necessary | 4 months 24 months 24 months |
|
| SEARCH_SAMESITE | This cookie is used to prevent the browser from sending this cookie along with cross-site requests. | Strictly Necessary | 3 months | |
| SIDCC | This cookie is used to provide the identification of trusted web traffic | Strictly Necessary | 12 months | |
| NID ENID CONSENT |
These cookies are used to remember your preferences and other information. | Functional | 6 months 13 months 24 months |
|
| Google Anlaytics | AID _ga _gid _ga_<container-id> _gat |
These cookies enable Google Analytics software. It helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the Site and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies never shows personal details from which your individual identity can be established | Performance | 24 months 24 Months 24 hours 24 months 1 minute To Opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout |
| Google Advertising | IDE NID APSID 1P_JAR APISID OGPC SAPSID SSID __Secure-1PAPISID __Secure-3PAPISID __Secure-1PSID __Secure-3PSID __Secure-1PSIDCC __Secure-3PSIDCC _gcl_au _gcl_aw |
These cookies are used by Google to display personalised advertisements on Google sites, based on recent searches and previous interactions. HSID, SSID, APISID and SAPISID cookies enable Google to collect user information for videos hosted by YouTube. | Third Party | 13 Months 6 months 24 months 1 Month 24 months 7 days 24 months 2 Years 24 months 24 months 24 months 24 months 24 months 24 months 2 months 2 months |
| Klaviyo | __kla_id | These cookies are used by Google to display personalised advertisements on Google sites, based on recent searches and previous interactions. HSID, SSID, APISID and SAPISID cookies enable Google to collect user information for videos hosted by YouTube. | Third Party | 7 Days (Safari); 2 years (other browsers) |
| Facebook/Instagram Advertising | _fbc _fbp c_user datr dpr fr presence sb usida wd xs |
These cookies allow us to able to share our brand and products on Facebook and Instagram via online advertising. They also anonymously record that a user has clicked on a link that referred the user to our website. This helps us know which of our online marketing channels is most effective. | Third Party | 24 months 3 months 12 months 20 months 7 days 3 months 1 month 23 months Session only 7 days 12 months |
| TikTok | _ttp | These cookies allow us to able to share our brand and products on TikTok via online advertising. They also anonymously record that a user has clicked on a link that referred the user to our website. This helps us know which of our online marketing channels is most effective. | Third Party | 1 Year |
| HotJar | _hjIncludedInSample _hjid |
Hotjar cookies allow us to see how you interact with our website, both individually and in aggregate in order to help us improve customer experience and identify specific issues with the functionality of our website. | Third Party / Performance | Session Only 12 months You can block this cookie at browser level by following the instructions on Hotjar's website |
| Trustpilot and Yotpo | We use Trustpilot and YotPo to collect customer reviews. Cookies placed by these services allow us to effectively send review request emails and obtain customer reviews based on what the customer has purchased. They also allow us to display reviews on our website. | Third Party | Session and Persistant | |
| Ecologi | We are planting trees with every order via Ecologi. Cookies placed by Ecologi allow us to work with Ecologi to ascertain how many trees can be planted in the Decadorn name. | Third Party | Session and Persistant |
How to control cookies
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Find out more
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the ‘About Cookies‘ website which offers guidance for all modern browsers.
This policy was last updated on: 10 August 2022