FAQs
How do I contact Customer Services?
For any product issues or general enquiries, please email our Customer Services Team, and we will get back to you within 48 hours.
What are your business hours?
Our Bath showroom is open Monday to Thursday from 10am to 3pm. Please send any returns to Decadorn, 108 Lower Ground Floor, Walcot St, Bath BA1 5BG.
Our website is always open, and our Customer Services team is available Monday to Friday from 9am to 5pm.
What is the returns address?
Please send your returns to:
Decadorn, 108 Lower Ground Floor, Walcot St, Bath BA1 5BG.
Contact us
Drop us a message — we'll reply within 24 hours.